Press Releases

Alfa Wood Group participated in the "1st Customer Service Day" in Larissa


In the "1st Customer Service Day in Larissa" organized by EIEP (Hellenic Customer Service Institute) on Thursday, May 11, 2023, with the support of the Association of Thessalian Businesses and Industries (STHEB) and co-organizer "AEGEAN HIGHWAY", he had the honor to participate the Alfa Wood Group.

At the Grecotel Hotel Larissa Imperial, an Alfa Wood Group executive presented to the audience the ways a group can attract and serve its customers. The analysis was based on the strategies used by the Alfa Wood Group Wood Industry for the production of quality products and their distribution to the distribution centers in Greece & abroad. Key points of the presentation that gained the interest of the listeners were the focus on the needs of the customers, their correct information, the purchasing advantage achieved by "listening" to your customer, the feedback you receive from them as well as the presentation of Augmented Alfa Wood Group's Reality Tools for their best service.